We take the privacy rights of Our Service users very seriously and seek to ensure the highest standards of compliance with UK Data Protection Laws and Regulations. We have an up-to-date entry under the Data Protection Register. This can be seen at: http://www.dpr.gov.uk/.
This Privacy Policy is incorporated in and subject to Our Terms. This Privacy Policy explains to you how we may use Your Data. By accessing the Website or Services, You expressly consent to the use of Your Data in accordance with this Privacy Policy.
1. Your Data
1.1 "Your Data" means any information about you which is personally identifiable, including, without limitation, your name, address, telephone number, email address, financial details, Service access code, comments, personal descriptions, photos, video, audio, audiovisual and other information from which you can be identified and which you may disclose to us or otherwise via the Service or Website at any time.
2. When do we collect Your Data?
2.1 We collect Your Data from You when you:
- 2.1.1 use the Website or otherwise correspond with us in relation to use of the Service;
- 2.1.2 make a complaint or enquiry or provide other feedback through Us; and
- 2.1.3 disclose Your Data to us or otherwise through Us at any other point.
3. How do we use Your Data?
3.1 We may use Your Data to:
- 3.1.1 develop, improve and deliver the Services;
- 3.1.2 process your registration on and activities through the Service;
- 3.1.3 process and administer your profile (including the undertaking of any fraud investigation or credit checks required), and in order to ensure that the Services you have chosen to receive are properly carried out;
- 3.1.4 process and deal with any complaints or enquiries made by or about You;
- 3.1.5 monitor and investigate any suspected breach of Our Service made by or otherwise relating to You;
4. Will we pass on Your Data to third parties?
4.1 We may pass Your Data to other parties as follows:
- 4.1.1 To our employees and agents to administer your account and Services provided to you by us now or in the future.
- 4.1.2 In some cases we may use a technical partner to conduct some processing of Your Data on our behalf, but this is always subject to strict contractual control and is in compliance with UK Data Protection legislation.
- 4.1.3 Some general statistical information about Our user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying you.
- 4.1.4 We may disclose Your Data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or investigation carried out by them or any suspected breach of the Our Terms by You.
- 4.1.5 We may disclose Your Data to Phonepay Plus the premium rate services regulator for regulatory purposes or to the police or other law enforcement bodies where required by law or where we deem it appropriate in connection with alleged offences or unlawful acts
- 4.1.6 As a Service user, Your personal data you choose to provide to us for inclusion in the Service may be publicly available to other Service users.
4.2 Always think carefully before disclosing Your Data or other information to other Service users on the Service. As stated in Section 6 of Our Terms, we have no responsibility or control over the contents of communications made between Service Users.
5. Data Security
5.1 We endeavour to take all reasonable steps to protect Your Data. All the Data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us
6. Cookies
6.1 Cookies are small pieces of information stored by your browser on your computer's hard drive. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of Our Services. Most web browsers automatically accept cookies, though you do not have to. We do not control the use of cookies by third parties. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the Service.
6.2 For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org
7. Third party information
7.1 We may supplement the information that You provide to us with information that we receive from third parties.
8. Other links
8.1 Please be aware that we may link to other web sites which may be accessed by you through our Website. We are not responsible for the data policies, content or security of these linked web sites.
9. Contact us
If you have any comments or queries in connection with our privacy policy, please contact us by email us: help@psychicandsoul.tv or write to us: Psychic & Soul, Studio L4, MK:TWO Business Centre, Milton Keynes, MK2 3HU.
